PHOA News
Parklands Home Owners Association Newsletter March 2026
Dear Members,
Welcome to the Parklands Home Owners Association (PHOA) electronic newsletter. You are receiving this newsletter as a registered member of the PHOA. The primary function of this newsletter is to update you on the activities of the PHOA.
CHAIRMANS CORNER
The Importance Of Cleaning House Gutters On A Regular Basis
With winter fast approaching we would like to highlight the importance of cleaning out your gutters on a regular basis as this is a good way to prevent water and pest damage from harming your home. Failing to remove dried leaves or similar organic matter can also be a fire hazard.
Spill overs from rainwater can damage foundations and roofs leading to high maintenance cost. Other problems include mould and moisture issues, pest infestations, garden and landscaping erosion, fascia and soffit deterioration.
It is therefore important to be proactive with gutter management to keep your home safe. Roofing experts recommend regular checks especially before the weather changes. This will save on future repairs due to damage and ensure a strong, protected home.
Maintenance of road verges
Verges and gardens leave a "first impression" of an area to visitors or passers-by. An unkempt garden and verge can detract from the perceived value of a home. It should therefore always be well-maintained. The PHOA constitution places an obligation on members to maintain gardens and verges to an acceptable standard.
This obligation can be found in the PHOA constitution under clause 8.4.3 and reads as follows:
“Establish and maintain a garden according to an acceptable standard as well as maintaining the road verge”
We therefore urge all homeowners to keep their gardens and verges maintained so as to make a good impression on the streetscape.
NEWS FROM COCT HEALTH DEPARTMENT
It was brought to the attention of the association that an alien invasive wasps was identified in the area, the European paper wasp (Polistes dominula). This was reported to Mr Mfundo Tafeni the Head of Invasive Species from the City of Cape Town. Mr Tafeni advised that in terms of The National Environmental Management Biodiversity Act all land owners are required to manage and control all listed alien and invasive species occurring on their property and the City is currently focusing and prioritising removal of this alien invasive wasps on nature reserves, and other Council property and infrastructure (e.g. City facilities).
Mr Tafeni has made available a list of possible pest control agencies that home owners can contact.
| Company |
Area |
Pests |
Contact |
|
Verminator Pest Control
|
Citywide
|
Ants, Bedbugs, Spiders, Rodents, Fleas, Wasps
|
087 702 9798
quality@verminator.co.za
|
|
Bidvest Steiner Pest Control
|
George, Stikland, Ndabeni
|
Bees, Beetles, Carpet Lice, Ticks, Spiders, Wasps
|
011 923 9490
info@steinr.co.za
|
|
Hygiene and Bugs ‘R’ Us
|
Durbanville, CBD, Bellville, Goodwood, Somerset, Table View, Claremont
|
Cockroaches, Ants, Fleas, Flies, Bees, Beetles, Carpet Lice, Ticks, Spiders, Wasps
|
087 092 4692
bugsrus@telkoma.net
info@hygieneandbugs.co.za
|
|
Prime Pest Control
|
Citywide
|
Beetles, Moths, Rats, Mice, Mosquitoes, Flies, Bees, Wasps
|
074 439 6215
hello@primepestcontrol.co.za
|
|
Louw Pest Control
|
City Bowl, Northern and Southern Suburbs, West Coast, Atlantic Seaboard, South Peninsula, Helderberg, Paarl, Stellenbosch
|
Cockroaches, Ants, Fleas, Flies, Bees, Beetles, Carpet Lice, Ticks, Spiders, Wasps
|
021 945 4468
083 278 5468
louwpestcontrol@telkomsa.net
|
PROJECTS
Parks Cleaning
The PHOA park cleaning team is still active in the Parklands greenbelt areas on a daily basis Monday to Friday concentrating on "hotspot" areas identified.
The PHOA uses different methods to attend to rubbish left in parks and other public places by vagrants. Recyclable rubbish is bagged for collection by the appointed recyclable waste collection company and general rubbish is collected in black bags for collection by City Parks. We also call on the Solid Waste Department from the City of Cape Town to remove goods on public roads and verges that were discarded by vagrants.
Below are some examples of the volumes of rubbish collected.
PHOA Cleaning Team
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Solid Waste Team
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Security Patrols
The Star Alarms Security Patrols have been operational since 1 November 2025. The main function of the company is to conduct continuous patrols throughout the Parklands area with 2 dedicated vehicles on a 24/7 basis. The patrollers also identify and report municipal and infrastructure issues, including non-functioning streetlights, faulty traffic lights, missing drain covers, and other public safety hazards.
Monitoring and where legally permissible, engaging with vagrants. Where removal is not possible, officers escalate to Law Enforcement.
Displaced people that are trying to live along Parklands Main Road, in public parks and other public open spaces are continuously asked to move on by the patrollers. In cases where they refuse Law Enforcement is contacted to intervene. On bin days the Star Alarms patrols stand by while the PHOA team is cleaning identified parks where vagrants take trolley loads of rubbish to sort through and leave behind what they do not find useful.
Despite all the efforts displaced people keep on setting up camps and ongoing interventions are required. Below are some examples of the structures that are put up by displaced people.
Structures By Displaced People
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Be on the lookout for the two Star Alarms patrol vehicles that operate around the clock in the Parklands area. These cars are easily identifiable by the PHOA logos displayed on both the bonnets and doors. Keep an eye out for them to ensure the security of the area.
PHOA Star Alarms Patrol Cars
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Trees On Road Verges
The maintenance of trees on road verges falls under the City Parks Department from the CoCT. The PHOA engage with them on a regular basis to attend to the pruning of trees that have become overgrown. Homeowners can report overgrown trees on road verges to the PHOA office and this will be forwarded to the CoCT. Trees on private property are the responsibility of the owner.
Any service related complaints and concerns such as blocked stormwater drains, overflowing sewage drains, potholes or road damage can be reported to the CoCT by visiting the CoCT website www.capetown.gov.za/servicerequests to log a fault or call the City’s customer centre on 0860 103 089.
Kind Rregards,
Pam Deneels
Parklands Home Owners Assosiation
Parklands Home Owners Association Newsletter November 2025
Dear Members,
Welcome to the Parklands Home Owners Association (PHOA) electronic newsletter. You are receiving this newsletter as a registered member of the PHOA. The primary function of this newsletter is to update you on the activities of the PHOA.
CHAIRMANS CORNER
As we are fast approaching the end of yet another year, I would like to wish you our members and your families a safe and happy festive season.
ANNUAL CHRISTMAS TREE LIGHT SWITCH ON
The PHOA Christmas tree on the corners of Parklands Main Road and Link Road Parklands will be switched on, on 2 December 2025 19:45 for 20:00. We invite all members and the whole of the community to join us for the switch on.
PARKLANDS HOME OWNERS ASSOCIATION SECURITY PATROLS
The Parklands Home Owners Association, in partnership with Star Alarms, is proud to announce that the 24/7 patrol vehicles officially hit the road from 6:00 AM on 1 November 2025.
These dedicated patrols will enhance visibility and response within the Parklands and Parklands North areas, helping to keep our community safer.
Residents are encouraged to stay alert and report any suspicious activity through the appropriate channels.
Keep an eye out for the Star Alarms patrol vehicles on duty and feel free to share your photos to show your support!
Together, we can make Parklands and surrounds a safer place for all.
CITY OF CAPE TOWN NEWS
The City of Cape Town has commenced with the construction of pedestrian footways in Parklands, Brooklyn and Montague Gardens. The work started, 5 November 2025 and will continue until Wednesday, 11 March 2026 provided there are no unforeseen delays. Construction will be done between 07:30 and 17:00, Monday to Friday. The area in Dorchester Drive Parklands is indicated in the photo below.
IMPORTANT NUMBERS TO REMEMBER
Law Enforcement: From a cellphone: 021 480 7700 and from a landline: 107
Community Medics: 087 230 0404
Tableview SAPS: 021 521 3300
Members can log service requests relating to municipal services directly with the City of Cape Town through the website www.capetown.gov.za under Service Requests. A reference number will be issued which can be used to follow up on progress.
Please take note that the PHOA office will be closed for the annual shutdown period from 15 December 2025 and will reopen on 7 January 2026.
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owner Association
Parklands Home Owners Association Newsletter August 2025
AGM Feedback
The PHOA AGM took place on Wednesday, 13 August 2025. We would like to thank all the members and trustees who attended. A special word of thanks to Cllr’s Paul Swart, Johnathan Mills and Sue van der Linde for attending and for answering some questions relating to City of Cape Town Service Delivery questions.
The following trustees were elected at the AGM:
- PAM DANEELS - Chairperson
- TONY CHAMBERLAIN - Vice-Chairperson
- VARI OSBORNE
- DANIEL DOCK
- CAROLINA WALLACE
- JOHN KING
- MATI KHABO
- LOUISE TAYLOR
- KARIN RODWELL
- VUYOLWETHU BEJA
- HAMILTON ZWANE
- TUMELO DUBE
- PIETER VAN DER WESTHUIZEN
- RODERICK ELLIOT
I would like to take this opportunity to thank our two outgoing trustees Roshnee Lalla and Luthando Nogcinisa for their service for the past year. Thank you to all the trustees who made themselves available for re-election and also welcome to our two new trustee, Tumelo Dube and Mati Khabo.
As in the past, the trustees maintain an “open door policy” which we extend to all home owners, where they have any queries and or complaints, please engage with us.
I would also once again like to thank all the members of the community who continually assist in reporting any unkempt buildings, unkempt gardens and verges and other problem areas to us. This assists in keeping the area tidy.
SUPPORT OUR COMMUNITY ORGANISATIONS
We have some amazing Community Organisations in the Parklands, Tableview, Blouberg area. In this newsletter we would like to create some awareness for COMMUNITY INTERVENTION CENTRE (CIC) who does some amazing work in the community.
Please see attached some news from CIC in their newsletter.
CITY OF CAPE TOWN NEWS
The PHOA is represented on the Environmental Liaison Committee (ELC): Blaauwberg Development Area (BDA).
We have recently received the attached incredible camera footage from Katy Spalding, from the Environmental Management Department from the City of Cape Town, and also a member of the ELC BDA. The footage is from the camera traps that are placed in the Sandown Fynbos Corridor. It is a testament to why the conservation of these areas are so important for conserving the amazing variety of wildlife that depends on this habitat.
PROJECTS
ARBOR DAY TREE PLANTING
As we celebrate Arbor week from 1 September 2025 to 7 September 2025 the trustees have decided to make 40 indigenous trees available to the first 40 members who respond to our newsletter. The trees have to be planted on your property in Parklands and please send us a photo. The first 40 members who reply with an email saying “I support the PHOA 2025 Arbour Week” and include their addresses, can collect a tree from the office. Please note that we will only respond to the first 40 emails so if you haven’t heard back from us it means you are not one of the first 40.
UPCOMING EVENTS
Please remember that the Parklands Home Owners Association Christmas Tree will be switched on early in December 2025. We will announce the date as soon as it is available
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owner Association
Parklands Home Owners Association Newsletter - June 2025
Chairpersons Corner
I am happy to share this newsletter with members and residents of Parklands. In this edition we give some information on the maintenance of parks and other public open spaces. We also share some information on the submission of building plans.
We are so privileged to have community organisations of the highest standard in the Parklands, Table View and Blouberg areas. They are very active in assisting communities and vulnerable groups in our community. We have listed the organisations that we have supported again this year and thank them for their ongoing service to the community.
Winter is upon us and brings with it some added challenges in the form of flooding. We urge members to support the City of Cape Town (CoCT) in its Stormwater Winter Preparation Plan implementation. The CoCT take measures to limit potential flooding and to maintain road stormwater drainage systems. Home and business owners can assist by cleaning leaves and litter from gutters and d rains to prevent blockages and flooding.
Please also report any blocked stormwater drains, potholes or road damage to the CoCT by visiting the CoCT website:
www.capetown.gov.za/servicerequests
to log a fault or call the City’s customer centre on
0860 103 089
Emergencies such as flooding can be reported to
107
from a landline or
021 480 7700
from a cellphone.
It is also important to know the difference between stormwater drains and sewer drains to prevent anything other than runoff from rain to go into the stormwater drains as this can contribute to flooding. We have attached a brochure received from the CoCT explaining the differences.
Link
Maintenance of Parks and other Public Open Spaces
All parks and other public open spaces in Parklands are owned by the City of Cape Town. The maintenance of all parks falls under the City Parks Department. The City of Cape Town appoints outside contractors for the maintenance of parks on a contract basis. Maintenance of reeds located within the canals on the public open spaces in Parklands and Sunningdale are managed by the City of Cape Town Catchment Stormwater and River management department.
All maintenance issues can be reported to the City of Cape Town by creating a service request on their website. We have also attached the latest “Contact Us” list received from the City of Cape Town. Members can also send an email to us at
info@phoa.co.za
to assist in following up with all service request queries to the City of Cape Town.
The PHOA has a small cleaning team to assist with the cleaning of rubbish from parks and other public open spaces. They go out daily to collect general rubbish, leaving these for City Parks to collect and recyclable items like glass, plastic and tin is collected in recycle bags for collection by the appointed recycle contractor.
Link
Building Plan Submission
As per the PHOA constitution plans must be submitted to the PHOA before the commencement of any building operations on any property in Parklands and before any additions or alterations to approved buildings. Plans can only be submitted to the City of Cape Town after approval is obtained from the PHOA. All submissions of building plans is by ELECTRONIC SUBMISSION to
info@phoa.co.za.
The complete submission instructions and plan scrutiny fees are available on the PHOA website
https://www.phoa.co.za/planssubmission.php
Plans submitted for sectional title and separate title group housing complexes require prior approval from the body corporate or Home Owners Association of the group housing complex. The PHOA plans office cannot process any such plans without approval from the internal body corporates or home owners associations
Support to Community Organisations
We are so privileged to have community organisations of the highest standard in the Parklands, Table View and Blouberg areas. They are very active in assisting communities and vulnerable groups in our community.
We are happy to announce that we once again provided funding assistance to the following organisations:
- Table View Community Police Forum
- Table View Neighbourhood Watch (TVNW)
- Parklands Neighbourhood Watch (PNW)
- Community Medics
- Community Intervention Centre
Upcoming Events
Please note that the PHOA AGM will take place on 13 August 2025 at 19:00 at the Full Gospel Church 122 Humewood Drive Parklands. The formal notice in terms of the PHOA constitution will be placed in the Table Talk community newspaper on 23 July 2025 and in the Cape Times on 18 July 2025. We will also send out the notice and agenda within this period.
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owner Association
Parklands Home Owners Association Newsletter - September 2024 -
Dear Members,
AGM FEEDBACK
The PHOA AGM took place on Wednesday 14 August 2024. We would like to thank all the members and trustees who attended. A special word of thanks to Cllr’s Paul Swart, Johnathan Mills and Sue van der Linde for attending and for answering some questions relating to City of Cape Town Service Delivery questions. Also thank you to David Harris the Chairman of the Table View Community Police Forum for attending.
The following trustees were elected at the AGM:
- PAM DANEELS - Chairperson
- TONY CHAMBERLAIN - Vice-Chairperson
- VARI OSBORNE
- DANIEL DOCK
- CAROLINA WALLACE
- JOHN KING
- LUTHANDO NOGCINISA
- LOUISE TAYLOR
- KARIN RODWELL
- VUYOLWETHU BEJA
- HAMILTON ZWANE
- ROSHNEE LALLA
- PIETER VAN DER WESTHUIZEN
- RODERICK ELLIOT
I would like to take this opportunity to thank all the trustees who made themselves available for re-election and we welcome three new trustees, Roshnee Lalla, Pieter van der Westhuizen and Roderick Elliot to the board of trustees.
As in the past the trustees maintain an “open door policy” which we extend to all home owners, where they have any queries and or complaints, please engage with us.
I would also once again like to thank all the members of the community who continually assist in reporting any unkempt buildings, unkempt gardens and verges and other problem areas to us. This assists in keeping the area tidy.
SUPPORT OUR COMMUNITY ORGANISATIONS
We have some amazing Community Organisations in the Parklands, Tableview, Blouberg area. In this newsletter we would like to create some awareness for Community Based Organisation Home of Hope who does some great work in the community.
Please see attached an overview of the organisation and some information on their "Declutter and Donate for Good Campaign. Please support the campaign and support them in any other way possible
CITY OF CAPE TOWN NEWS
CITY ENTERS ITS ANNUAL ‘NO MOW’ PERIOD
Please note that every year, as winter turns to spring, the City of Cape Town embarks on its ‘no mow’ drive, not just to let the flowers bloom, but also in aid of conservation efforts by protecting ecological processes that promote the growth of distinctive Fynbos vegetation.
The drive will run from August to the end of November at specific public open spaces, to allow for spring flowers and a variety of indigenous plants to bloom and seed. A comprehensive list can be found at https://bit.ly/3yiJHbW
RESIDENTS ENCOURAGED TO REVIEW PROPOSED AMENDMENTS TO MUNICIPAL PLANNING BY-LAW
RESIDENTS ENCOURAGED TO REVIEW PROPOSED AMENDMENTS TO MUNICIPAL PLANNING BY-LAW
The City of Cape Town is proposing a number of amendments and new provisions to the Municipal Planning By-law (MPBL) that regulates development and land use in the city.
The proposed revised Municipal Planning By-law and an explanatory document to guide comments are available on the City’s website at www.capetown.gov.za/haveyoursay
Comments and recommendations can be submitted as follows:
UPCOMING EVENTS
Please remember that the Parklands Home Owners Association Christmas Tree will be switched on early in December 2024. We will announce the date as soon as it is available.
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owner Association
Parklands Home Owners Association Newsletter - May 2024 -
Dear Members,
Welcome to the Parklands Home Owners Association (PHOA) electronic newsletter. You are receiving this newsletter as a registered member of the PHOA. The primary function of this newsletter is to update you on the activities of the PHOA.
font style="color: #2980b9"> Chairmans Corner
I am happy to share another PHOA newsletter with you. In this newsletter we share some details on the City of Cape Town’s (CoCT) draft strategy to reduce rough sleeping, the importance of having street numbers on your house and support to our community organisations.
City of Cape Town Strategy to Reduce Rough Sleeping 2024
The CoCT is inviting comments on its draft strategy to reduce rough sleeping. Please see the attached email.
The draft policy can be accessed at the link “ Have your say (capetown.gov.za).”
The draft document is also attached to the email.
Written comments can be sent to Public.Participation@capetown.gov.za
The importance of having visible street numbers on your house.
It is important that you have your home numbers visible from the street not just for people trying to find your home, but also in case of an emergency.
When responding to an emergency call the police, and Emergency Services (EMS) such as Ambulance and Fire and Rescue look for house numbers when they first arrive. These numbers are their first indication of where to stop and if you do not have numbers on your mail box or prominently displayed on your house or walls it makes it hard for them to find your house in case of an emergency.
Make it a point to look and see if your numbers fit the following criteria:
- All of the numbers are there – sometimes with older homes or with the typical wear and tear from weather, numbers can become faded or they can detach from the house and/or mailbox.
- You have large numbers visible from a distance.
- Make sure you have the area around the numbers cleaned up.
- That the colour of the numbers stands out and does not blend in with the colour of the house.
Support to Community Organisations
We are so privileged to have community organisations of the highest standard in the Parklands, Table View and Blouberg areas. They are very active in assisting communities and vulnerable groups in our community.
We are happy to announce that we once again provided funding assistance to the following organisations:
- Table View Community Police Forum
- Table View Neighbourhood Watch (TVNW)
- Parklands Neighbourhood Watch (PNW)
- Community Medics
- Community Intervention Centre
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owners Association
Parklands Home Owners Association Newsletter - January 2024 -
Dear Members,
We hope you had a wonderful time during the festive season. Wishing you a safe, healthy, and prosperous new year!
We have received an important Public Participation notice from the City of Cape Town relating to the method by which notifications of certain application types in terms of the Municipal Planning Bylaw are being delivered to determined persons, whose rights or legitimate expectations will be materially and adversely affected, should the application be approved.
The proposal is currently open for comments until 22 February 2024.
Should any members have any comments please submit them by email to lums@capetown.gov.za
We also received from Subcouncil 3 City of Cape Town an opportunity shared by MSC Cruises for learnership opportunity for unemployed youth.
All the details are outlined by their team for the youth to be followed should they wish to submit their application.
In line with this, we have received some information on a new trade school that opened in the area called NewGen Trade School that may be of interest to members with school-going children and young adults.
See the attached brochure and the website below with further information.
https://newgentradeschools.co.za/
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owners Association
Parklands Home Owners Association Newsletter - November 2023 -
Dear Members,
Welcome to the Parklands Home Owners Association (PHOA) electronic newsletter. You are receiving this newsletter as a registered member of the PHOA. The primary function of this newsletter is to update you on the activities of the PHOA.
Chairmans Corner
As we are fast approaching the end of yet another year, I would like to wish you our members and your families a safe and happy festive season.
ANNUAL CHRISTMAS TREE LIGHT SWITCH ON
The PHOA Christmas tree on the corners of Parklands Main Road and Link Road Parklands will be switched on, on 6 December 2023 19:45 for 20:00. We invite all members and the whole of the community to join us for the switch on.
ACT AGAINST ABUSE - 16 Days of Activism
Tableview SAPS invites the community to join their 16 days of Activism to act against abuse campaign starting 25 November and ending 10 December 2023. See the flyer above with event dates.
Join the TVNW Fun Run/Walk taking place on 2 December 2023. Details as per the attached flyer.
Please also take note of the media statement attached from Eskom regarding the recoding of prepaid meters in the Parklands Tableview and surrounding areas
IMPORTANT NUMBERS TO REMEMBER
Law Enforcement: From a cellphone: 021 480 7700 and from a landline: 107
Community Medics: 0872300404
Tableview SAPS: 0215213300
City of Cape Town Call Centre: 0860103089
Members can log service requests relating to municipal services directly with the City of Cape Town through the website www.capetown.gov.za under Service Requests. A reference number will be issued which can be used to follow up on progress.
Please take note that the PHOA office will be closed for the annual shutdown period from 18 December 2023 and will reopen on 9 January 2024.
Kind regards,
Pam Daneels
Chairperson
Parklands Home Owners Association
Parklands Home Owners Association Newsletter - July 2023 -
Dear Members,
Welcome to the Parklands Home Owners Association (PHOA) electronic newsletter. You are receiving this newsletter as a registered member of the PHOA. The primary function of this newsletter is to update you on the activities of the PHOA.
Chairmans Corner
Maintenance Of Plots
Safety and security is of great importance to the PHOA and for this reason we do our best to address areas of concern. Unkempt open plots contribute to safety and security concerns. Owners of open plots are reminded that the regular maintenance of plots is their responsibility. The PHOA issues notices to the owners of unkempt plots where it has become overgrown and unkempt. Members can report unkempt plots by sending an email to us on info@phoa.co.za
Below are some examples of unkempt plots before and after PHOA intervened.
GARDENS AND VERGES
Verges and gardens leave a "first impression" of an area to visitors or passers-by. An unkempt garden and verge can detract from the perceived value of a home. It should therefore always be well-maintained. The PHOA constitution places an obligation on members to maintain gardens and verges to an acceptable standard. In most cases the City of Cape Town City Parks Department will attend to the pruning of any overgrown trees on garden verges on the outside of the boundary of a property.
COMMUNITY PROJECTS AND NEWS
The PHOA has a small group of workers cleaning parks and greenbelt areas three times a week under the supervision of our groundsman Chris Mditshwa. They concentrate on "hotspot" areas identified. General rubbish are collected in black bags and left at strategic points to be collected by City Parks, and recyclable items like glass and plastic bottles and tins are collected for recycling. Below are some pictures of our team in action. On the photos the difference between recyclable items and general rubbish collection in the different bags are shown.
SUPPORT TO COMMUNITY ORGANISATIONS
We are so privileged to have community organisations of the highest standard in the Parklands Table View and Blouberg areas. The are very active in assisting communities and vulnerable groups in our community.
We are happy to announce that we once again provided funding assistance to the following organisations:
Table View Community Police Forum
Table View Neighbourhood Watch (TVNW)
Parklands Neighbourhood Watch (PNW)
Community Medics
Community Intervention Centre
UPCOMING EVENTS
Members are reminded of the PHOA AGM that will take place on the 16th of August 2023. Please also join our group on Facebook
A notice with full details of the AGM will be sent out shortly.
IMPORTANT NUMBERS
Attached to this email is a brochure that we received from the City of Cape Town with a list of public City contacts.
Pam Daneels
Chairperson
Parklands Home Owner Association
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